Wednesday, August 15, 2018

The software change returned error code 0x87D00664(-2016410012)

You may receive The software change returned error code 0x87D00664(-2016410012) when deploying updates along with below error msg;

Evaluating status of the updates for the job ({482120C8-5E79-4668-ADD1-845946FFA2B7}) UpdatesHandler
CDeploymentJob::InstallUpdatesInBatch - Batch or non-batch install is not in progress for the job ({482120C8-5E79-4668-ADD1-845946FFA2B7}). So allowing install.. UpdatesHandler
CDeploymentJob::InstallUpdatesInBatch - Resetting install flag to false as method is complete UpdatesHandler
Job {482120C8-5E79-4668-ADD1-845946FFA2B7} is cancelling execution UpdatesHandler
CancelProcessing for job ({482120C8-5E79-4668-ADD1-845946FFA2B7}) - Finishing the updates processing.
Update (8fb8e6db-2eee-494c-a06a-9664d9df8493) processing cancelled by job.
Execution completed for the job ({482120C8-5E79-4668-ADD1-845946FFA2B7}).
Successfully sent job ({482120C8-5E79-4668-ADD1-845946FFA2B7}) success completion to the SdmAgent
CompleteJob received from SDM. UpdatesHandler
Complete - Job ({482120C8-5E79-4668-ADD1-845946FFA2B7}) Cleanup.
CompleteJob - Job ({482120C8-5E79-4668-ADD1-845946FFA2B7}) removed from job manager list.

This error has occurred only on few servers where they running slow.
The update starts installing and after sometime it will fail to install. The reason for the update failed to install is, run time exceeded. By default the updates will have 60 min or 30 based on update type, however the machine taking longer then expected time to install.

To resolve the issue, go to update and right click, then go to the properties. 
Go to Maximum run time tab on the properties then increase the Maximum run time as needed.

1 comment:

  1. I know this is quite old, but which log did you check to find the above error in? Is it under c:\windows$.~bt ? Thank you.

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