An error occurred while retrieving policy for this computer (0x80004005).
You will receive this error for various reasons. Please read my previous article.
Today I have received this error again on one of my VM on production VLAN where we use boot image to build the machines because of lack of DHCP options.
A quick review of SMSTS.log file showed me;
[Failed to get client identity (80004005) then
Setting wizard error: An error occurred while retrieving policy for this computer (0x80004005). For more information, contact your system administrator or helpdesk operator.
Apart from above error no much useful information in SMSTS.log file.
Further testing revealed that, all the PxE build are working fine except the VM’s with boot media.
A quick check to the boot media and when it was created has revealed that the ISO is more than one year old. Which means the default certificate validity for one year lapsed and the certificate expired.
Re-creating the boot media fixed the issue.
So the problem was with the expired certificate in boot media.
Today I have received this error again on one of my VM on production VLAN where we use boot image to build the machines because of lack of DHCP options.
A quick review of SMSTS.log file showed me;
[Failed to get client identity (80004005) then
Setting wizard error: An error occurred while retrieving policy for this computer (0x80004005). For more information, contact your system administrator or helpdesk operator.
Apart from above error no much useful information in SMSTS.log file.
Further testing revealed that, all the PxE build are working fine except the VM’s with boot media.
A quick check to the boot media and when it was created has revealed that the ISO is more than one year old. Which means the default certificate validity for one year lapsed and the certificate expired.
Re-creating the boot media fixed the issue.
So the problem was with the expired certificate in boot media.
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