When deploying Operating System using SCCM 2012 after clicking next on the welcome task sequence wizard page we may get
An error occurred while retrieving policy for this computer (0x80004005). For more information, contact your system administrator or helpdesk operator.
The task sequence will through this error for various reasons.
1/ Make sure the machine has correct IP address. If you have 169.xxx.xx.xx the task sequence will fail with above error msg
2/ Check for any unknown computers listed in SCCM console.
If any unknown computers found, delete them from console
3/ Clean the disk using diskpart in WInPE.
4/ Check the system time in BIOS. Especially when the hardware is replaced and the system date and time is reset to the factory defaults
One of the above should resolve “An error occurred while retrieving policy for this computer (0x80004005)” error in SCCM 2012 task sequence.
An error occurred while retrieving policy for this computer (0x80004005). For more information, contact your system administrator or helpdesk operator.
1/ Make sure the machine has correct IP address. If you have 169.xxx.xx.xx the task sequence will fail with above error msg
2/ Check for any unknown computers listed in SCCM console.
If any unknown computers found, delete them from console
4/ Check the system time in BIOS. Especially when the hardware is replaced and the system date and time is reset to the factory defaults
One of the above should resolve “An error occurred while retrieving policy for this computer (0x80004005)” error in SCCM 2012 task sequence.
Thanks for sharing the detail regarding the system date, it solved my problem perfectly. I've never come across this particular issue so well done for finding and sharing.
ReplyDeletemostly the time settings in BIOS are causing this task sequence error to show up. Adjust the time settings correctly and it should fix your problem.
ReplyDeleteI have IP address starting from 169.X.x.X . how shall I change to resolve the issue?
ReplyDelete